Privacy Policy

Last Updated: September 18, 2025

Our Commitment to Your Privacy

At MY CURTAINS CY, we hold your privacy in the highest regard. This Privacy Policy outlines our dedication to protecting the personal information you entrust to us. It details our principles and practices concerning the collection, use, and safeguarding of your data when you engage with our website, products, or services. Our aim is to be transparent and afford you control over your information, in alignment with our standards of luxury, integrity, and bespoke service.

Information We Curate

To provide our signature service and a seamless client experience, we may collect the following categories of information:

• Personal Identification Information: This includes your name, email address, telephone number, and shipping/billing address, which you provide during a consultation request, purchase, or when subscribing to our communications.•
• Project & Preference Details: Information pertinent to your design project, such as floor plans, measurements, aesthetic preferences, and lifestyle requirements, enables us to provide tailored recommendations.
• Website Engagement Data: We may collect non-personal data regarding your interaction with our website, such as pages visited, time spent on our site, and other analytics. This helps us refine our digital experience and better anticipate your needs.
• Transaction Information: Details of your purchases and the fulfillment of your orders, including payment information, are collected to process transactions securely and efficiently.

The Use of Your Information

The information we collect is used exclusively to elevate your experience and deliver our services with precision and care:

• To Provide Bespoke Services: To schedule consultations, develop design proposals, and fulfill your custom orders.
• To Communicate with You: To respond to your inquiries, provide updates on your project, and share information about our collections and events, should you opt-in to receive such communications.•
• To Enhance Our Offerings: To analyze trends and client preferences, helping us to continually refine our product collections and improve our service.•
• For Secure Transactions: To process payments and prevent fraudulent activity, ensuring the integrity of every transaction.

Data Security & Confidentiality

Protecting your information is a cornerstone of our client relationship. We implement a suite of sophisticated security measures—including encryption, access controls, and secure servers—to protect your personal data from unauthorized access, alteration, or disclosure. We treat your project details with the utmost confidentiality, understanding the trust you place in us.

Your Rights and Preferences

We respect your right to control your personal information. You may, at any time:•

• Request Access: Obtain a copy of the personal data we hold about you.
• Opt-Out: Unsubscribe from our marketing communications by following the instructions in our emails or by contacting us directly.
• Request Rectification or Erasure: Ask for your data to be corrected if it is inaccurate or to be deleted from our records, subject to legal and contractual obligations.

Policy Updates

We may refine this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review it periodically to stay informed of our commitment to your privacy.

Contact Us

Should you have any questions regarding this Privacy Policy or our data practices, please do not hesitate to contact us. We are here to provide clarity and assurance.